VIPABODES / ABODEBOOKINGS – PRIVACY POLICY

Effective Date: [Insert Date]

This Privacy Policy explains how VIPAbodes Ltd and Abodebookings Ltd (“VIPAbodes”, “we”, “us”, or “our”) collect, use, and protect your personal data when you use our website or services.

We are committed to protecting your privacy and handling your personal data in accordance with the UK GDPR and the Data Protection Act 2018.

1. WHO WE ARE

VIPAbodes Ltd and Abodebookings Ltd operate within the short-term serviced accommodation sector.

Depending on the booking:

• VIPAbodes Ltd may act as the accommodation provider

• Abodebookings Ltd may act as a booking agent connecting you with third-party accommodation suppliers

Both companies may act as data controllers for your personal data.

2. WHAT DATA WE COLLECT

We may collect and process the following personal data:

2.1 Information you provide:

• Full name

• Email address

• Telephone number

• Billing and payment details

• Address (if required for booking)

• Identification documents (e.g. passport or driving licence)

• Booking details (dates, preferences, number of guests)

2.2 Automatically collected data:

• IP address

• Browser type and device information

• Website usage data

• Cookies (see Cookie Policy)

3. HOW WE USE YOUR DATA

We use your personal data to:

• process and manage bookings

• communicate with you about your reservation

• verify your identity where required

• process payments

• provide customer support

• comply with legal and regulatory obligations

• improve our website and services

4. LEGAL BASIS FOR PROCESSING

We process your data under the following lawful bases:

• Contractual necessity – to fulfil your booking

• Legal obligation – for compliance with applicable laws

• Legitimate interests – to operate and improve our business

• Consent – where required (e.g. marketing or cookies)

5. SHARING YOUR DATA

We may share your data with:

5.1 Accommodation Suppliers

Where you book a property, your data may be shared with the relevant Supplier to facilitate your stay.

5.2 Service Providers

Including:

• payment processors

• IT and website hosting providers

• customer support systems

5.3 Legal Authorities

Where required by law or to prevent fraud or crime.

We do not sell your personal data.

6. INTERNATIONAL TRANSFERS

Some of our service providers may process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, such as:

• adequacy regulations

• standard contractual clauses

7. DATA RETENTION

We retain your data only as long as necessary:

• booking data: typically up to 6 years (for legal and tax purposes)

• identification data: only as long as required for verification and compliance

• marketing data: until you withdraw consent

8. YOUR RIGHTS

Under the UK GDPR, you have the right to:

• access your personal data

• correct inaccurate data

• request deletion of your data

• restrict processing

• object to processing

• request data portability

• withdraw consent (where applicable)

To exercise your rights, contact us using the details below.

9. DATA SECURITY

We implement appropriate technical and organisational measures to protect your data from:

• unauthorised access

• loss or misuse

• alteration or disclosure

10. COOKIES

We use cookies and similar technologies.
Please see our Cookie Policy for further details.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

13. CONTACT US

If you have any questions about this Privacy Policy or your data, please contact:

VIPAbodes Ltd / Abodebookings Ltd
Email: [Insert Email Address]
Phone: [Insert Phone Number]

14. COMPLAINTS

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at:
https://www.ico.org.uk

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.